(LV008) Upstairs Studio with Mountain Views Steps from the Pool

This studio is in a beautiful location in La Quinta Cove right up against the mountains. The landscaping is very well kept. It is gated, and staff is friendly. However, the interior was not Covid Clean upon arrival. The small balcony had stained cushions and layers of dust on the table. Inside, the entry and bath floors were gritty. The smoke alarm battery was beeping on arrival. Maintenance came out to replace the battery, and it kept beeping. So they came and took the battery out, and it kept beeping. So they had to remove it and replace it with a new one which didn’t happen until the next day. All the high touch surfaces were dirty. The bedding and towels were clean. I need to extend my stay due to the California Covid regulations of not traveling home hundreds of miles, and they told me that they will extend for the same amount of money. The next day when I called to confirm that they said the reservation dates had been locked. This coincided with governor Newsom saying all people were to stay at home, or stay in place. The dates out. And the third day they doubled the amount for me to stay. The reservation person is extremely rude and yelling at me, even though she was the one that verbally told me that it would be the same amount for several weeks. They wanted more money because it was over Christmas. This is very, very poor customer service.

Manager's Response

The experience was great the room was just as advertised and parking was not hard to come by. One thing is that I wish the trash from the last stay was taken out instead of sitting by the door. Real minor though compared to cleanliness of the place.

We loved our stay at Legacy Villas. Beautiful location, great amenities, gorgeous view, and all around fun! Only problem is that as we were packing up to check out, we got locked out of our room. We went to take luggage to the car at 10:15 (check out was 11), and when we got back to the room that lock code as well as the backup code no longer worked. We were locked out with my purse, phone, and other belongings inside the room. Luckily I had my Apple Watch on and was able to pull up management’s info from there. I used my husbands phone and unfortunately we waited on hold for 40 minutes to get a person on the line to help us open the door. Not how we wanted to spend the last hour of our vacation.

I loved our trip and it was easily planned. However, it’s 3 weeks past our vacation and I still haven’t received my 500$ deposit back.

The unit was very clean. Our name was not at the gate but it was quickly remedied. I would recommend this unit to anyone else. Enjoyed our stay

It was a nice, clean hotel that I will stay at again one day with my wife.

Very good experience the company was helpful and quick to respond to questions.

Very happy with accommodations! We love the Villas!! Close to one of the better pools! Private patio!!!

I fully enjoyed this lovely property and its wonderful location. The studio was just as advertised, clean and quiet too!

Good location. Close to festival. Security is tight but they made the experience easy. There were two large cockroaches the first night but no other problems. Good location for Coachella

The room was clean, bright and comfortable. As you can see it is basically a hotel type room within a condo/townhouse complex. The complex is exceptional, beautiful in everyway. We did not require a full kitchen so this room suited our needs perfectly. Definitely would recommend to a friend.

This property was everything we were looking for to escape the cold weather. Very clean both inside and out. Great pools and areas to walk. Lots of activities in the surrounding area. The customer service was absolutely flawless, the instructions were perfect they left nothing unanswered from the access process to where to get Ice. One very minor issue, it could use another lamp or light in the room.

Great place, great location. Very clean- nice amenities- stayed here before- will stay again- highly recommend

This was an awesome place to stay. Everything was just perfect. I would suggest one thing, however. We both felt like the main room needed more lighting. Maybe a light kit on the fan. We would stay again. Nice gated community.

Great experience.

We really enjoyed our stay at the Legacy Studio. Grounds were 5 star with paths to take to get those Fit steps in. Views were dramatic. Accommodations and comfort exceptionally. The only suggestion we would make would be to have a quiet/adult pool that lets those who prefer quiet to read a book or relax. Otherwise all was good at Legacy Studio

Just returned from such a relaxing stay in this suite!
It was quite spacious,the balcony was my favorite...beautiful comfortable chairs, I enjoyed spending a lot of time reading out there,and listening to the fountain just below,one of many pretty ones on the property. The trees are tall around it,and it does cut down on the view of the mountains from there,but the plus is that it makes it quite private and cozy. The pool was very close by,quite a comfortable temp and the spa hot tub there was perfect.
Bed was very comfortable,enjoyed the cozy fireplace too. I didnt have a car,and enjoyed walking,the Adobe Grill is just a ten min walk next door at the LaQuinta Resort,it was a bit pricey but quite good. Walgreens is a mile away,and the nearest grocery store is Trader Joes,about 2 miles,theres also a Vons just a little further than Trader Joes which was a nice grocery store-the ceviche and the poke salad were great there Tj maxx,target and many other stores in that area,2 miles away. Its a long walk,but an easy pretty one on wide sidewalks with gorgeous Mountain views.
A bonus is that you could see the sunrise from out the front door along the walkway balcony Views from there were very pretty. The grounds were pretty to walk around,the main pool is very spacious and the hammock garden was very nice.
Bathroom was very spacious and soaking tub wonderful.
Truly an enjoyable solo vacation-felt very safe there in this gated community,cant wait to return!!

Excellent

The property at Legacy Villas is beautiful. The surrounding mountains are gorgeous and it's tucked away from the main road to give some peace and quiet. The property is well-shaded and beautifully landscaped, and there are plenty of pools, hot tubs, and common areas to hang out. I especially loved the hammocks (would be great to have more of those throughout the property!). If you spend most of your time outside, you'll be very happy. Note that I found it to be very family friendly, which is fine but as a single female trying to get away to relax I had to move around a bit to find the quiet areas.

The unit I stayed in was less impressive than the overall property and experience. The studio was average in terms of size / layout / amenities. I did love that it had a balcony and a fireplace. However I was not impressed with the cleanliness. There was no one thing that was overtly horrible (except a giant bug that showed up on my bed but I think that's par for the course in this area and with an open air balcony somewhat hard to avoid), but overall it was not as thoroughly clean as I expect for the money I paid. There was dust on many surfaces indicating they hadn't been wiped down (and I was told the cleaning crew came through that morning) and there were smudges on some of the glass areas and kitchen cabinets. There was also some trash right outside the door as if the garbage had spilled when someone was taking it out.

I will mention that I had an early check in (for which they waived a fee and I appreciated that!), however I would rather have checked in later and had a cleaner unit if that is the cause of the lackluster cleaning job.

With more attention to detail / thorough cleaning I would stay here again.

Joy was a pleasure to work with and helped me to book very last minute for a quick escape from LA for a couple of nights.

nice clean unit. nice bathroom. dim lighting, very noisy AC and noisy mini fridge made it tough to sleep sadly. Nice quality unit, but no coffee filters,

The studio was everything we expected from the pictures and the community it sits in is just fantastic. There multiple pools, view of the mountains, gym, and a restaurant that we had breakfast at every morning.

The only downside for us was that we became victim to the rules of the HOA, that aren't given to you until you arrive, as well as a rude security team that's there to enforce said rules. For instance, they wanted to charge my roomate $100 for losing his wristband, which was made out of paper and easily frayed with water. They also would not allow us to host more than 1 guest during the day ( we had assumed it would be ok for us to give our friends, who are husband and wife, a tour of the complex). Please note that this is not California Vacation Villas fault, they were very accommodating, but rather the Legacy Villas HOA.

Ultimately, I would like to stay there again assuming the HOA rules are presented prior to booking.

Our studio was well located in the complex. Very comfortable, quiet and pretty well exactly what was advertised.

Beautiful gated community with numerous pools and hot tubs throughout complex. Very quiet, modern and spacious bachelor suite with oversized shower,tub and bathroom combined. Second floor balcony spacious enough for visitors to sit and view the mountains. Excellent value! Great app for all your questions and needs.

Everything was great. Comfy bed and fireplace. Nice grounds. Would come back!

Manager's Response

On our arrival, I noticed that the bathtub had not been cleaned and a used hand towel had been left hanging for our use. The unit had several bugs crawling around on the floor, walls and ceilings and when we placed a damp face cloth on the bathroom counter, it soon attracted several very small bugs. There was also no toilet tissue other than a very small amount left on the holder. Other than that, the location was very good, the pool was excellent. All the check in and check out process was great. I would recommend this property to other people but would warn them about the cleanliness factor in the unit itself.

Manager's Response

My fianc and I had a relaxing time in this rental. It's nicely decorated and clean, with a beautiful balcony. We absolutely loved it here!

Manager's Response

The company was great to work with and the property was beautiful. I would definitely stay here again and would recommend booking through California Vacation Villas.

Manager's Response

The property grounds and pools are very well maintained. It would be nice if the lane pools were kept for swimming lengths only, people bringing in floating toys etc. takes up the space of the pool and defeats the purpose of the lane pools. Many people like to swim lengths and there are many other pools for the float toys. Maybe the lane pools should be designated for adults only as there are many other pools for families and children to play & bring their float toys to.

Manager's Response

We really didn't know what to expect, but were pleasantly surprised be how nice the studio condo turned out to be. The complex was well maintained and beautiful, the condo itself clean and quiet. The surrounding mountains awesome.

Manager's Response